TP
Thuruchen P

1 reviews | Active since Nov 2020

09 Feb 2022, 12:33

VODACOM'S Karins se *****

The worst company to take up anything with. My aunt spoke to Karin from aftersales who refused to give her surname and rather transferred to a dead line. The same karin who doesn't understand the number eleven. Call was made at 12 20. To assist Nancy Reddy. Karin was very rude to my aunty. Your service as a company is as pathetic as your cellphone reception.

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Replies (1)
Vodacom
Vodacom's reply09 Feb 2022, 13:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team