Vodacom's Insurance call center agents wont answer the phone.

Vodacom insurance seems to be down. Please investigate what is happening.

I am currently from Centurion Mall at Vodacom. I made a claim with the store recently because I lost my phone. I wanted to find out what the verdict of the claim is. I must say that I have no complaints with the Vodacom store as they are always helpful.

I have a problem with Vodacom's insurance. The sales people at Vodacom told me that they have been trying to contact them for the past four days but no one from the insurance is answering the phone. I then told them that I will phone them myself.

I tried contacting the insurance and waited on the phone for an hour and finally gave up. I understand that there might be people a lot of people waiting to be helped, but waiting for an hour on a phone without a response is absolutely ridiculous. I am two weeks without a phone now because the isurance wont answer their phone. Please get this fixed