VODACOM'S INDIFFERENCE TO THE NEEDS AND PROBLEMS OF THEIR CUSTOMERS CONTINUES

On Sunday I published a complaint regarding te fact that my Vodacom account which is linked to my vodamail e-mail address had been cancelled. On Monday I received a call from a Vodacom employee by the name of VERGULENE. She assured me that my account will be reactivated and that it will be prioritize. She undertook to call me on Thursday 27 December 2018 whether or not the account had been reactivated. Needless to say by Friday my account has not yet been reactivated and I have not received a call from VERGULENE. This fortifies my view that Vodacom is not only *********** but they are indifferent to the needs of their customers.