AN
Ajith N
1 reviews | Active since Oct 2020
08 Oct 2020, 08:09
Vodacom's incompetence
I changed ISP on 1 Oct from Vox to Vodacom. My fibre is still not activated. Its gone 8xdays(192hrs). Vodacom's so called turnaround time is 24-48hrs.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
08 Oct 2020, 09:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 09:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team