Vodacoms incompetence and their useless staff members

<p>I Cancelled my Vodacom contract in February 2016 and the consultant at the cancellations department said that I must make a final payment of R270.50 on the 1 March 2016 that payment was made. On the 30 June 2106 my account was debited of 249.49, I spoke to a customer consultant who could not help then transfered me to the cancellation department who could not help me without saying transferred me to the account department Zinhle Ghli who said that she cannot help and I must go back to the cancellations department, I spoke to Oscar who refused to give me his surname and the previous guy I spoke to, I asked to speak to management and he refused and transferred me back to the accounts department where I spoke to Lerato (no surname again) she seemed very lazy at helping and said that she cannot see the payment that was made and refused to help further saying that I must sent my bank statement making me feel as though I am lying. This entire headache in the last hour with no results. I will never go back to this horrible company again.</p>