Vodacom's incompetence and PATHETIC client service

In light of my review on 3 July 2021 Vodacom did not even have the decency to phone me or even email me to find out if this is sorted. They claim that our link is stable, well since 3 July my internet has been down 5 times a day!! In fact the internet is down now while I write the review. This is total and utter pathetic client service. WHY DONT YOU SEND A TECHNICIAN TO COME AND CHECK EVERYTHING????!!!!! Promise after promise is made. Since February all I get is that they will send a technician. Now I want to know if this so called technician is walking to my house from China because it has been 6months that we have been promised that this will be sorted out.