Vodacom's Incompetence.

Vodacom blocked my Sim card due to Rica legislations, and have been asked to visit a Vodacom store near me. I have visited 3 different stores in 2 different provinces and none of them are helpful, have been to a specific store 6 times over and still none of them are resolving my matter.

Have been promised over and over that just wait an hour and your Sim will work. But still nothing, when I call customer care they say visit your nearest store, when I go to the store they say they not able to help me any further thier systems nonsense, call customer care. So am vodacom's idiot being bounce back and further for a week and not being able to make calls, send sms or use my data services.

I have been with vodacom for over 15 years, as a contract client and recently got out of contract. but enough is enough am sick and tired of thier incompetence. If a company does this to clients clearly they don't care too bits about, as long as money is Rolling into thier accounts. Am moving to telkom