KN
Kyle N

1 reviews | Active since Dec 2025

08 Dec 2025, 13:20

Vodacoms horrible services

Horrible finance department and customer service, we owed money, we paid the amount back. We were told that services will be reinstated in 72 hours(3 days), went 2 weeks(14 days) without Wi-Fi. Had to continuously buy data for that 2 weeks. And fibre is down due to outages nearly everyday. Would not recommend Vodacom at all, cheaper and better options out there.

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2025, 14:18
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team