Vodacom's horrible insurance

Item: Vodacom
Rating: 1
Author: Nicole M

We have a very horrible experience with vodacom, they decided to change our package without our permission, and when we tried contacting, there are alot of excuses, they will investigate bla bla bla ,we called and got hold of two agents still to date no response.

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Replies (1)

Vodacom's replyOfficial

23 Nov 2024, 11:27

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Nov 2024, 11:27

Official