1 reviews | Active since Oct 2018
Vodacom's ***** Dept - a total disgrace
I purchased a pay-as-you-go SIM and received a new telephone number on 1 October 2018. After 3 days, someone has now taken over this number. I had to send an affidavit signed by SAPS and STILL NO FEEDBAC**** How come it is so easy to take someone else's number but I (the legit number holder) is treated like the ********? Vodacom ***** department WAKE UP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Consumer Website Team(
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Consumer Website Team(