Vodacom’s Fibre is disgusting

In April 2018 I signed up for Vodacom’s 100/10 Uncapped Fibre.

At first it took ages to arrange an installation, but after that was done it worked well for a few months.

Then the line became slow, really slow no jokes 3mpbs 250ms ping. Disgusting!

So after a few calls around November it’s became better, back to the usual perfect Fibre but since January we have experienced at least 3 hours of down time per day. It’s now mid February and nothing has happened.

I have had staff ignore emails, put the phone down on me and even some admitting on the phone that this is unfair business practice yet she cannot help me.

I logged 7 service request. One got attended to and nothing actually happened.

Vodacom make things right. I highly doubt I’ll be using your services anymore.