DB
David B
1 reviews | Active since Jul 2009
11 Aug 2021, 08:46
Vodacom's False Advertising
Vodacom promised uncapped fibre for a monthly fee of R599. I am being charged an additional R169 each month. I cannot reach them on the 082 135 number and have still not received my contract now three to four months later. I also cannot reach the sales people who are no longer answering my calls. I am requesting that a vodacom consultant contact me to clear up these issues.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Aug 2021, 11:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Aug 2021, 11:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
