DB
David B

1 reviews | Active since Jul 2009

11 Aug 2021, 08:46

Vodacom's False Advertising

Vodacom promised uncapped fibre for a monthly fee of R599. I am being charged an additional R169 each month. I cannot reach them on the 082 135 number and have still not received my contract now three to four months later. I also cannot reach the sales people who are no longer answering my calls. I am requesting that a vodacom consultant contact me to clear up these issues.

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2021, 11:48
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team