Vodacom's FALLS ADVERTISING to their clients!!!!!!!

Item: Vodacom
Rating: 1
Author: Marlene S

I would like to refer to my review I have sent last week, about my contract prices that have increased, I still think this is FALSE advertising and Vodacom take changes with their clients.

One of Vodacom's consultants have phoned me, but he just said that he will get the person who have dealt with my query before. and that was it. I cannot believe Vodacom!!!!!!!!!!!

Vodacom needs to put my contract back to the original prices and STAY like the prices they have advertised and NOT increase my contract prices, I want a credit on my account,

PLEASE COULD THIS BE SORTED FOR ONCE AND FOR ALLL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 May 2019, 09:04

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply21 May 2019, 09:04

Official

Marlene S's updateReviewer Update

21 May 2019, 10:47

Vodacom saying that they have sending me a notification that prices are going up
I NEVER received anything like this. ALL my contracts currently on my account were done over the phone, I also would like to see where I have signed for this increase!!!!!!!~!

I am waiting for an answer!!!!!!

Marlene S's update21 May 2019, 10:47

Reviewer Update