Vodacom's excrutiatingly bad (lack of) service!

Really rethinking doing any kind of business with Vodacom at this stage - considering moving my existing contract away as well! Been trying to cancel a contract since October 2021 (due to false information on their side!); with hundreds of calls, shop visits and emails to still be told its not even logged... let alone resolved... only to have my existing account frozen due to Vodacom's own lack of service. Would seriously advise anyone considering Vodacom as a service provider to reconsider!