Vodacoms excellent customer service

I had a pleasant experience of interacting with Madeleine from Vodacom Richardsbay Boardwalk. After being traumatized by MTN. I see the business strategy for Vodacom is more customer focused than MTN who are trying to ripp the customer off. MTN free router to use is taken back a month early so you are paying for no service at double the cost for the last month this is how they rip the customer. I have experienced MTN ********* values which are projected from manger to employee level. Employees mimic managers values so you can not blame employees. MTN free route is more of a grudge, while Vodacoms Route is really free and belongs to the customer and is focused on best value for the customer. When you try to rip your customers off you will pay though other forms of justice like the $5.2 bill and $53 mill tax MTN has to pay back for fines.