Vodacoms Empty Promises and useless Service
I app**** for a new contract using Vodacom online 3 weeks ago. There was a delay with delivery of my device and i had logged a complaint. The resolution was that due to vodacoms error they will deliver my device today 3rd May as i will be out of town. The promise was that the device will be kept aside for me. I followed up on my delivery today only to be informed that there is no stock and i should wait. This is utterly ridiculous from vodacom. They break promises and never deliver what they promised.
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We would like to apologise for any inconvenience caused. An agent will investigate and contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your feedback.
We would like to apologise for any inconvenience caused. An agent will investigate and contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team
As per our telephonic discussion, your concerns have been addressed.
Once again, please accept our sincerest apologies for any inconvenience caused.
Regards
Consumer Website Team