VODACOM'S ****ED UP SERVICE!

Last month a consultant phoned me concerning one of my two contracts i have with Vodacom, increasing my airtime i was never told this is a contract, since I've had this contract I have never received an upgrade on it, its been 4 years.. Two months ago I cancelled my cell phone insurance and I'm still being debited for it. A week ago i app**** for a new cellphone contract because Vodacom ****ed up my one contract mentioned above and was told by Khanyile Hlobisile that my contract is pending approval because of many lines, what the hell that means she alone would know. Till today I haven't received any feedback after emailing her numerous times, as this is quite urgent. This is pathetic service I tell you.

Seems like she's still awaiting approval from the back office. LOL