VODACOMS DISREGARD FOR PANDEMIC

I called Vodacom Illanga Mall Nelspruit on 05/07/2021 to ask what a router admin password was or where do I find it and the receptionist said she would direct my call to someone else a few seconds later she came back to the call and said I had to come into the store with the router. I got extremely annoyed by this response because no. 1 we are in a pandemic(not everyone is eager to leave there homes/or cant leave their houses bcoz they have covid or in quarantine) no. 2 AGAIN PANDEMIC by as far as possible companies need to limit walk-in clients. NUMBER THREED The vodacom technician or whoever was suppose to receive my call didn't even bother to hear what I had to say simply told the receptionist I shud come in! Now in my opinion this is da most distasteful service and if you check your reviews and previous reviews from me, seems like useless service is a standard for Vodacom. The funniest part is that if your people actually cared to listen all they would have had to say was "try admin" lol that's usually the router admin password. To think Vodacom expects us to come out of our houses to their stores just to here the word admin! So if I was Covid positive was I suppose to still come into the store? Or would I have to sit without connectively losing working hours losing an income because Vodacom doesn't want to hear what I have to say!!! How pathetic!!!! FYI I will be changing networks. My personal data contract ends in August I will not be renewing. I will be changing my cell phone number. I recently got a company Vodafone router n card I will be rejecting it and request another network as well as encourage my colleagues to fellow suit as I refuse to support a company that is not working towards beating this PANDEMIC!!!!!!!!!! IMAGINE A WHOLE NETWORK ORGANISATION LIKE VODACOM ONLY ACCEPTS WALKS INS DURING A WHOLE PANDEMIC WHERE A WHOLE COUNTRY IS ON ALERT LEVEL 4 IN A THIRD WAVE!!!!!!DOESNT EVEN CONSIDER TAKING A TELEPHONE CALL FROM A CLIENT OR HAVE TELEPHONE OR VIRTUAL CONSULTANTIONS IN A WHOLE PANDEMIC AND YOU SUPPOSE TO BE THE "TRUSTED" NETWORK LOL WHAT A JOKE!!!! MOVE WITH TIMES VODACOM OR YOU WILL BE LEFT BEHIND