JM
Jacky M
1 reviews | Active since Oct 2020
02 Mar 2022, 12:41
Vodacom's dishonesty
Vodacom called me last year in october to offer me 70gig for R307, I was advised that I was going to be charged a once off fee of R159 to put in effect and from the end of the month and that never happened. I was still charged the same amount and last month they charged me R423.98, at this point I'm considering cancelling my contract because this is nonsense. I don't have the time to spend hours on the phone sorting out Vodacom's problem.
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Replies (1)Vodacom's replyOfficial
02 Mar 2022, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
