JM
Jacky M

1 reviews | Active since Oct 2020

02 Mar 2022, 12:41

Vodacom's dishonesty

Vodacom called me last year in october to offer me 70gig for R307, I was advised that I was going to be charged a once off fee of R159 to put in effect and from the end of the month and that never happened. I was still charged the same amount and last month they charged me R423.98, at this point I'm considering cancelling my contract because this is nonsense. I don't have the time to spend hours on the phone sorting out Vodacom's problem.

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2022, 14:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team