Vodacom’s dishonest/sickening price increase practice on new contracts/upgrades

Vodacom’s dishonest/sickening price increase practice on new contracts/upgrades

Be warned, when upgrading a Vodacom contract. Even when you check during the upgrade phone conversation that the price quoted is what you will paying, they deceive you and do not stand by it. They still increase your contract with the annual increase even if it is the first month of your contract. Shamelessly they then refer to the fine print wording in their contract to cover themselves even after they confirmed during the upgrade conversation over the phone that the price quoted will be the price you will pay. When they increase it, they will block your calls in your efforts to phone and sort this out, but they will not stick to the upgrade phone conversation. On top of that, they also sell you refurbished ******* as new equipment that has to be taken in to be repaired. This happens to me every time and they just do not improve on this. Added to this you now not only paying extra on a contract for something that is not new and is broken you also get slapped with the price increase which means you pay a lot more than you should and there is nothing you can do about it. It is brilliant to ***** from people in this manner, people who has been loyal customers for more than 30 years. That is the thank you, you receive for your loyalty. Mark my words to those responsible of this dishonest and foul practice, what comes around goes around.