Vodacom’s Dishonest Billing Practices – Never Again!

I’m posting this to warn other consumers before they make the same mistake I did.

In July 2025, I took out a Vodacom contract for R728 per month over 36 months. That was the agreement — clear, simple, and what I committed to. Despite numerous people advising me not to go with Vodacom, I decided to give them a chance.

Now, only two months later (September and October), I’m suddenly being billed R871 per month — an extra R143 every month that I never agreed to, was never informed about, and was never explained when I signed the contract.

When I queried this, Vodacom casually told me it’s because of something called a “Reduced Subscription Discount proration-new” — a term I’ve never even heard of, and that was never disclosed at the point of sale. This means I’ll be paying an extra R4,576 over the remaining 32 months of my contract for absolutely no reason!

This is *********, misleading, and feels like outright deception. I was sold one price, only to have Vodacom change it two months later and expect me to just accept it.

I now understand why so many people warned me — this kind of behaviour borders on *****ery and exploitation. Vodacom clearly doesn’t care about transparency, honesty, or long-term customers.

I will never use Vodacom again, and I strongly advise anyone considering them to think twice before signing anything. Make sure you read every single clause and get every promise in writing — or better yet, take your business elsewhere.

Vodacom, you’ve lost a customer for life.

#Vodacom #HelloPeter #ConsumerRights #*********Business #NeverAgain