KB
Karen B

1 reviews | Active since Jun 2021

28 May 2022, 05:54

VODACOMS DISGUSTING SERVICE AND FREE SOUP/SMOOTHIES FROM BLUFF VIRGIN ACTIVE KAUAI

I have been doing the free shakes everyday I recently received Free Smoothies from Kauai I won a strawberry smoothie and Blueberry smoothie I went to the Virgin Active on the Bluff in Durban on Tuesday 24 May 2022 just after 3pm as I know they have an outlet inside My 18 year old daughter went inside to get them It took 20 minutes for 2 smoothies!! First she was asked if she was a member when she said no she was told to stand at the side of the counter not the front??!! WT... They served everyone else and told her she must wait They then gave her a pink smoothie and a terrible looking brown,grey smoothie ..I have taken pics and quite happy to share... The brown grey smoothie was like water... It was definately not blueberry and not a smoothie it was a soup...

WHY DOES VODACOM USE BRANDS WHO FIRSTLY OFFER NO CUSTOMER SERVICE AND ARE IRRITATED WITH GIVING FREEBIES...CLEARLY VODACOM IS JUST HAPPY WITH GETTING FREEBIES FROM BRANDS AS THEN THEY HAVE MORE TO OFFER ON THE FREE SHAKE BESIDES THE OTHER NONSENSE THEY GIVE OUT I HAVE YET TO MEET ANYONE WHO HAS ACTUALLY WON BIG WITH VODACOM AND IT IS CLEARLY JUST A **** IT DOES NOT HELP TO COMPLAIN ANYMORE AS JUDGING BY THE OTHER POSTS ITS NO LONGER CUSTOMER SERVICE FIRST...ITS ONLY $$$$$ I WILL NEVER SUPPORT KAUAI AGAIN AFTER THIS TRAIN YOUR STAFF PLEASE KAUAI ITS CLEAR YOU USING CHEAP LABOUR TO RUN YOUR BUSINESS....

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Replies (1)
Vodacom
Vodacom's reply28 May 2022, 14:16
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
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Regards,
 
Vodacom Consumer Website Team