JW
Jonathan W

1 reviews | Active since Mar 2020

31 Mar 2021, 17:30

Vodacoms disgusting service

Disgusting service by vodacom. I took out a contract and was not happy with the cellphone within the 2 week period (as stated in the online deal), I told to take an affidavit to Vodacom so I done as I was told, i was turned away and told that they cannot help me. Today I received an email saying that I am going to be listed on the credit bureau! Terrible service. Vodacom has terrible services!

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Replies (1)
Vodacom
Vodacom's reply01 Apr 2021, 07:39
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team