Vodacom's Disgusting Service.

Once again Vodacom has taken money from my account with NO explaination... On the 9 of September checked my bank statement and saw that an amount of R 188-65 had been paid to Vodacom... on checking theor invoice I found an amount Of R 9-67 dated for August and an amount of R 9-99 dated for September under the heading of Contract Cover Plus... I phoned Vodacom to querry this and was told that they were experiencing high call volumes reguarding this matter and to please supply my name and number and someone would call me back... Jump ahead to 7 October and still no call from Vodacom but at 00:52 an amount of R 178.98 was paid from my bank account to Vodacom I knew this was still incorrect as the amount should be R 168-98... I mwas unable to check why as I had not recieved my invoice from Vodacom... This was only recieved at 15h55 and still no call from Vodacom explaining this.... As a Sassa pention recipient I can not afford to have them do this....