Vodacom's ****************

This is now the second hellopeter review I am writing because it seems that there is just no winning with Vodacom, they received 1 star from me because you have to choose a star in order to continue the review. My first complaint was with regards to the recurring bundle that was added to my bill for 8 months consecutively last year, after my review Vodacom contacted me and the matter was resolved. Since then its been quiet and I am not sure if Vodacom has been trying to find new ways to make money off their clients because the latest issue I am now having is that Vodacom has been adding advanced airtime to my bill. I have 3 numbers on my account 1 is a WIFI router and the other 2 are contract numbers on the smart top up plan. number 1: Advanced airtime is paid back after airtime is reloaded plus a R1.00 fee, so why is it being billed on my account. Number 2: My WIFI router gets topped up with 10gigs of data every month, why would I request an airtime advance on my router I don't use it as a contact sim card. Number 3: when I spoke with a consultant from Vodacom they advised that I called the 082135 number to request it, if I am indeed contacting this number I want an itemized bill to show me when I called as well as the recorded calls of me requesting this from Vodacom, the lady then proceeded to tell me she blocked the airtime advance on the cell phone numbers and it would be removed from my bill and lo and behold it appears on my statement again and I get told that I will be billed for it again in Feb of 2022. I stress again why would I be requesting this at the beginning of the month when my account is recharged with minutes and data. I've threatened to cancel my contract with Vodacom before and that I would move over to one of their competitors, this is no longer the case once my contract is over I will no longer be using the Vodacom service. I have been a long standing, loyal client of Vodacom for almost 20 years for me to feel that I am now being ****** and that they are trying to make money every which way they can. No more! I plead with all Vodacom clients check your statements and query this because yes it may only be like a R30 but imagine R30 x 500 clients. Is this fair? Someone needs to resolve this matter and quick, this is taking bread off my table.