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robbie.tzeng robbie.tzeng
1 reviews | Active since Jan 2017
05 Feb 2019, 17:08
Vodacom's data usage SMS not reliable. It is just a trick to eat up your airtime.
They claim that they will send SMS to remind you that your data is using up, but the truth is the SMS never comes in time. Either never comes or comes the next day. So, don't count on the SMS. Vodacom just wanna make you less alert while eat up your airtime.
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Vodacom's replyOfficial
05 Feb 2019, 18:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2019, 18:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team