LS
Lauren S
1 reviews | Active since Jul 2018
04 Dec 2024, 12:30
Vodacom's customer service is terrible
Vodacom is holding my fiber line despite the contract of my previous tenant being cancelled and no internet being available at the property. I cannot call them to query this as their contact numbers continually drop my call. I have tried to call 5 times and the line drops every single time. It is impossible to reach Vodacom.
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Vodacom's replyOfficial
04 Dec 2024, 12:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2024, 12:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team