1 reviews | Active since May 2017
Vodacoms Customer care ...Can't help a customer
<p>Vodacom debited my account on the incorrect dates after I requested a date change ...This continued month after month and I had to manually capture EFT transactions as payments. A call was made at exactly 3:50 until 5 with no joy of anyone who will be able to provide me with a letter stating the account has never been in arrears and the effective date has been implemented with no inconvenience to me the client. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has still not resolved my query ...Ive sent numerous updates and till today no feedback has been provided ...Poor customer service.
Disgusted!!!
Vodacom has still not resolved my query ...Ive sent numerous updates and till today no feedback has been provided ...Poor customer service.
Disgusted!!!
