JW
Johan W
1 reviews | Active since Oct 2024
10 Oct 2024, 17:07
Vodacom's customer care
I am a client for about 30 years, and my experience over a number of years is that Vodacom lost the plot. I spoke to call centres, stores etc just to change my personal details that is wrong for years, but just no response. Johan
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Vodacom's replyOfficial
11 Oct 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team