MM
Moira M
1 reviews | Active since Sept 2020
08 Dec 2020, 08:24
Vodacom’s ******* tactics.
I had to deal with vodacom through hellopeter in September, regarding the contract that I had canceled, but someone did not do their job there. They promised hellopeter that all is cleared, the contract is canceled & hellopeter sent me a message to let me know that the account is settled, meaning we don't have anymore issue.to my surprise yesterday in the afternoon I received an email from Norman & Bisset attorneys, claiming that I owe automate, I never had an account with automate, when I do my research, I found out that it's vodacom again. I honestly don't understand why cant vodacom’s license be revoked because almost half the country is complaining about them everyday.
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Replies (2)Vodacom's replyOfficial
08 Dec 2020, 09:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2020, 09:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Moira M's updateReviewer Update
08 Dec 2020, 12:46I gave the numbers that I used to contact Vodacom before the end of the contract, using the number***/ ***), so there's nothing that I did not do.
MM
Moira M's update08 Dec 2020, 12:46
Reviewer Update
I gave the numbers that I used to contact Vodacom before the end of the contract, using the number***/ ***), so there's nothing that I did not do.
