Vodacom's contract ***********s

Thinking that I've had a bad experience with Vodacom, I was clearly wrong until I went to Makro on Sunday 22 August applying for Vodacom contract phones, and finding out the contract I canceled in February 2020 is still reflecting as active and my credit score degraded to 400. This is happening after a fight of closing the previous contract and fighting for it to be closed on Experian which I asked for a paid-up letter and received that in February 2021. After standing for +-2hours waiting to be assisted with a new contract at Makro Wonderboom I was turned away because of Vodacom's ***********s. My experience with Vodacom is now the worst I've ever had. #WIN