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Neo M
1 reviews | Active since Jul 2019
02 Jul 2019, 02:20
Vodacom's continuous failure to update ITC records!!!!
I cancelled my contract with Vodacom about 3 years ago, but the account remains open on my ITC record. I would like Vodacom to update my ITC record but I don't have any contacts to request this. I shouldn't even be requesting this as they have an obligation by law to update consumer ITC records
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Vodacom's replyOfficial
02 Jul 2019, 08:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2019, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Neo M's updateReviewer Update
02 Jul 2019, 15:29I have just received the settlement letter and thank you for sorting this out so quickly... I'll check my credit profile in 10 days to ensure that you have updated it.
Neo
Neo
NM
Neo M's update02 Jul 2019, 15:29
Reviewer Update
I have just received the settlement letter and thank you for sorting this out so quickly... I'll check my credit profile in 10 days to ensure that you have updated it.
Neo
Neo