VODACOM'S CLIENT SERVICES SUCKS.

I upgraded my contract April 2018. Received the wrong phone 30/04/2018 after it was confirmed with 2 consultants. Phone in 30/04 to request a reversal and that the phone be pick up. Phone picked up by RAM on 03/05/2018 booked back in to Vodacom's warehouse on 07/05/2018. Phone in 08/05 and get informed I can phone in again the 11/05 to request a reversal of the contract. Well here the services just got worse. Till today 21/07/2018 I've been charged for a phone I DO NOT HAVE!!!! GET FALSE PROMISES ON FALSE PROMISES. My original contract is only R298.56. End June a debit order goes of my bank for almost R2000.00????? I had the debit order reverse by my bank and I paid the correct amount the same day over to Vodacom. I have a bad credit record thanks to Vodacom as they indicate I'm in arrears with my account. I got charge for 2 migration fees (R1050.00) a handset that was booked back in their warehouse on 07/05(R420) and an upgrade fee of R149.00 that is stated on Vodacom's website you will not get charged if an upgrade was done online what I did. So yes till today the upgrade was not cancelled. Vodacom refuse to give me a letter stating that due to their incompetency my credit record is not in order. As per Vodacom my contract expire 2020. My bill show this month again an amount of over R700 will be deducted as they charge me again for a handset I do NOT HAVE!!!!. My original contract ended 03/07/2018 and last debit order will be 27/07. CANNOT WAIT TO SWITCH TO A BETTER AND MORE HONEST FAIR SERVICE PROVIDED. VODACOM'S CLIENT SERVICES SUCKS. 6 More days then I will be DONE DONE DONE with this fools.