TO
Tim O
1 reviews | Active since Feb 2013
15 Nov 2020, 15:08
Vodacom's cancellation service is awful.
Vodacom's cancellation service is awful.
I went through the whole procedure with a Vodacom employee who guaranteed that it was cancelled. They then still had the cheek to want to sell other services to me.
2 months later and still, the number has not been cancelled, ***.
There inability makes me question keeping other contracts I have with them.
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Replies (1)Vodacom's replyOfficial
15 Nov 2020, 22:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2020, 22:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
