TO
Tim O

1 reviews | Active since Feb 2013

15 Nov 2020, 15:08

Vodacom's cancellation service is awful.

Vodacom's cancellation service is awful.

I went through the whole procedure with a Vodacom employee who guaranteed that it was cancelled. They then still had the cheek to want to sell other services to me.

2 months later and still, the number has not been cancelled, ***.

There inability makes me question keeping other contracts I have with them.

0
Replies (1)
Vodacom
Vodacom's reply15 Nov 2020, 22:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team