FvdM
Ferdie van der Merwe
1 reviews | Active since Sept 2016
20 Dec 2025, 01:45
VODACOM'S BOTG, TOBI, NOT TRAINED TO UNDERSTAND BSISC ENGLISH
1. I want to talk to a consultant. Vodacom intrduces Tobi. Tobio does not give an option to ber transferredc to a human. 2. Vodacoms Invoice foirdt linr description is smudged. Therre is no way to get this resolved by Vodacom IT
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Dec 2025, 07:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2025, 07:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FvdM
Ferdie van der Merwe's updateReviewer Update
22 Dec 2025, 07:39Idle promises !!!!
Vodacom's stupid app offline this morning.
Vodacom's stupid app offline this morning.
FvdM
Ferdie van der Merwe's update22 Dec 2025, 07:39
Reviewer Update
Idle promises !!!!
Vodacom's stupid app offline this morning.
Vodacom's stupid app offline this morning.
FvdM
Ferdie van der Merwe's updateReviewer Update
22 Dec 2025, 21:50Vodacom is not serious when they promise to contact me to resolve the issue.
For a second time now they have ignored me.
If negative comments on Hello Peter do not even move Voodacom, it means that they do not care about their public image.
Shocking!
For a second time now they have ignored me.
If negative comments on Hello Peter do not even move Voodacom, it means that they do not care about their public image.
Shocking!
FvdM
Ferdie van der Merwe's update22 Dec 2025, 21:50
Reviewer Update
Vodacom is not serious when they promise to contact me to resolve the issue.
For a second time now they have ignored me.
If negative comments on Hello Peter do not even move Voodacom, it means that they do not care about their public image.
Shocking!
For a second time now they have ignored me.
If negative comments on Hello Peter do not even move Voodacom, it means that they do not care about their public image.
Shocking!