AH
Allan H

1 reviews | Active since Apr 2013

12 Oct 2015, 10:51

Vodacoms Big Ripoff of Comsumers.

I am very curious to know why we as consumers are led to believe that we are getting a decent deal from this supplier.<br> <br> If my contract was taken in August and I upgrade my handset and sign a new contract in May, pay the difference of the old handset for the 3 months, which I had no problem with.<br> <br> How come now on my next renewal which was signed in May, and only due upgrade in May, I am told I have to pay the difference on the handset.<br> <br> It is obvious I have paid it for 24 months, and the old one as well.<br> <br> Or does Vodacom have a 13.5 month year that we do not know about.<br> <br> This is clearly in contravention of all kinds of consumer laws, and totally ********* to us your customers.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2015, 12:36
Official
Hello ARHAllanH,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM