Vodacoms belly flop

.I've been a long and loyal client of Vodacom, to me they represented the epitome of service excellence and excellent mobile communication, so.much so that when the opportunity presented itself to change ISP at the office i jumped at signing up for the black Friday deal. Little did i know the horror if the road ahead. Innitially they ere unable to deliver the adeverrised speed or stable signal, due tobthe partilcular tplink router being used needes and external antenna and reoncfihuration ronperform at its optimum speed. After numerous complaints the aerial was finally instaleld abs all was well. Unfortunately detentions felt in advetantly cancelled the line., due to the strongly worded email I sent to please for the advertised speeds. The cancelation went through even thought asked for the service NOT to be cancelled when retentions called to confirm. And so started a sequence of calls and emails which after 7days with an new router delivered a new account opened, i am still without any internet coverage. Mind you this nightmare was not without pockets of brilliance expacially form the *** call center, but apparently its the 2nd tier technicsl team has zero interest in servicing the clientele base. Just so wish to an end to this nightmare But alas my office stands still, with valuable work hours lost