EB
Edelweiss B
1 reviews | Active since Nov 2020
04 Nov 2020, 17:35
Vodacoms bad service
No sevice when I wanted to cancel 2 nrs on my acount. For 2 days I have been trying nr *** no answer all there is a voice telling u to hangon. The cancellation must happen the 1st of Nov as I have to cancel 1 month before end of contract. Please help.
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Vodacom's replyOfficial
05 Nov 2020, 07:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Nov 2020, 07:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team