NH
Nomfundo H

1 reviews | Active since May 2019

22 Mar 2024, 22:16

Vodacom’s bad service

My date are running out with me using them 1 GB don’t even last 1 hour, I have tried calling Vodacom customer service with no success as they refer me to their stupid Tobi Robot consultant who has failed dismal to assist me. Vodacom needs to do better . Am even thinking of changing their network and also influence my family and friends to do so cause clearly Vodacom is not willing to assist us. My number is ***

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2024, 08:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team