sV
san V
1 reviews | Active since Apr 2012
06 Feb 2022, 21:28
Vodacoms bad service
I can not explain anymore about my disappointment in Vodacom, these people are straight out ROGUES. Vodacom do you care that the R477 that you guys owe me I can buy the bread for the month. Do you care about any of your customers? How long will you guys continuously ***** from us?
Please guys think about us R477 maybe not seem that much to you guys but for the rest of us we have children to feed.
Where are u guys ???????????
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
06 Feb 2022, 23:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Feb 2022, 23:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
sV
san V's updateReviewer Update
07 Feb 2022, 05:58Why do you guys even bother to reply because nobody calls it's just a lie. Can Vodacom be that busy that they are unable to get agents to call us
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san V's update07 Feb 2022, 05:58
Reviewer Update
Why do you guys even bother to reply because nobody calls it's just a lie. Can Vodacom be that busy that they are unable to get agents to call us
sV
san V's updateReviewer Update
07 Feb 2022, 12:26Dear Vodacom
I can tell you nobody is working on anything I spoke to the agent 2 weeks ago and was meant to have feed back the next day. I want someone to call me today I am tired off waiting now this is no longer a game. You guys blocked my number so I am unable to call you. So instead of working on the problem you guys are sending private messages to me
I can tell you nobody is working on anything I spoke to the agent 2 weeks ago and was meant to have feed back the next day. I want someone to call me today I am tired off waiting now this is no longer a game. You guys blocked my number so I am unable to call you. So instead of working on the problem you guys are sending private messages to me
sV
san V's update07 Feb 2022, 12:26
Reviewer Update
Dear Vodacom
I can tell you nobody is working on anything I spoke to the agent 2 weeks ago and was meant to have feed back the next day. I want someone to call me today I am tired off waiting now this is no longer a game. You guys blocked my number so I am unable to call you. So instead of working on the problem you guys are sending private messages to me
I can tell you nobody is working on anything I spoke to the agent 2 weeks ago and was meant to have feed back the next day. I want someone to call me today I am tired off waiting now this is no longer a game. You guys blocked my number so I am unable to call you. So instead of working on the problem you guys are sending private messages to me
sV
san V's updateReviewer Update
09 Feb 2022, 08:31This whole message Vodacoms will not contact you asking for person details why do we need to worry about anyone else ******** us when Vodacom is ******** us more than anyone else. I can't believe the pathetic service of this company just to rob there clients. Do you not care that we have uses for that money.
sV
san V's update09 Feb 2022, 08:31
Reviewer Update
This whole message Vodacoms will not contact you asking for person details why do we need to worry about anyone else ******** us when Vodacom is ******** us more than anyone else. I can't believe the pathetic service of this company just to rob there clients. Do you not care that we have uses for that money.
sV
san V's updateReviewer Update
09 Feb 2022, 08:33Stop lying nobody is working if The investigators are investigating can they explain to me as to why the case has been escalated more than 20 times and still not attended to. What is going on how can we be cheated off our hard earned money like this. It's so heartbreaking
sV
san V's update09 Feb 2022, 08:33
Reviewer Update
Stop lying nobody is working if The investigators are investigating can they explain to me as to why the case has been escalated more than 20 times and still not attended to. What is going on how can we be cheated off our hard earned money like this. It's so heartbreaking