LM
Lerato M
1 reviews | Active since Jun 2019
06 Jun 2019, 08:18
Vodacom's bad service
Several r, i buy airtime at night and when I try to use it in the morning it has run out. I don't have any subscriptions registered. When I try to call them, they also don't know what is the problem. Please I need help.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
06 Jun 2019, 09:17 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2019, 09:17
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Jun 2019, 10:01 Dear Elisabeth
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply06 Jun 2019, 10:01
Official
Dear Elisabeth
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
LM
Lerato M's updateReviewer Update
06 Jun 2019, 10:20Thank you very much to hellopeter. Vodacom has responded to my query and reimbursed my airtime.
Thank you also to Vodacom.
I am a happy customer.
Thank you also to Vodacom.
I am a happy customer.
LM
Lerato M's update06 Jun 2019, 10:20
Reviewer Update
Thank you very much to hellopeter. Vodacom has responded to my query and reimbursed my airtime.
Thank you also to Vodacom.
I am a happy customer.
Thank you also to Vodacom.
I am a happy customer.