Vodacoms bad service

<p>I have been for 11 years with Vodacom and had the same number for all these years. i had taken a contract phone out and the contract ended in September 2015 and i became prepaid. through all of this i still kept my number. in April 2016 i app**** for a contract phone again but still wanting to keep my number and the consultant said its fine. its June now and my number is still not activated as a contract number because Vodacom has migrated my number to some new system (without my permission). i was told by the consultant that i cannot become contract again so i will have to get a new number and the airtime that i will be getting cannot be used on my old number . i was also told that if i do take a new number that i will pay a different amount because its new month and there are new deals out. i innitially went for the Huawei P8 lite phone for the price of R200 a month and recieved R200 worth of airtime for the month. i want to know why must i change my number which i had for years to a new number because of Vodacoms negligence. and what must i do with all that airtime on a number that i am not going to use. I AM UPSET!</p>