FT
Fathima T

1 reviews | Active since Apr 2015

22 Apr 2024, 08:44

Vodacoms bad network

Absolutely pathetic service from Vodacom. I suggest those that work from home, think twice about getting the Vodacom deals with 5G routers. Ive complained some months back regarding the poor connection in my area on my vodacom lines, I was told they are working on the matter. Its now maybe a year later and the network is gone even more worse than before. We havent had loadshedding for the past month, but still the Vodacom network is pathetic here. So frustrated now as we work from home and really fully on the internet line. Ive been using Vodacom for many many years and never had experienced such terrible service before. But the service has dropped drastically in the past year or more. Very sad indeed.

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Replies (1)
Vodacom
Vodacom's reply22 Apr 2024, 09:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team