MM
Mpumelelo M
1 reviews | Active since Jan 2018
10 Feb 2020, 13:45
Vodacom's bad customer service
I've been requesting a paid up letter for the past 3 months from these guys. Every time I call this number *** I'm told that a paid up letter will be emailed within the next 48 hours. I'm not sure if I'm a fool or vodacom just has *********** staff.
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Vodacom's replyOfficial
10 Feb 2020, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team