LL
Liz L

1 reviews | Active since Feb 2018

18 Feb 2018, 14:50

Vodacom's bad coverage in Bethlehem area

I have been a client of Vodacom for many many years, but the last few months, since I upgraded, I struggle with coverge all the time. We live in Bethlehem in the FreeState. I have logged several queries, but with now feedback from them. Does not help me to have a new Samsung J7, for my internet is not working as often. When my contract runs out, I am done with Vodcom!!!!! My dad has a MTN contract and have coverage on our farm all the time!!!! Guess who will be my next network provider......Vodacom does not even deserve 1 star out of 5

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Replies (3)
Vodacom
Vodacom's reply19 Feb 2018, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Feb 2018, 16:04
Official

Dear Customer

We apologise for the inconvenience caused.

We have requested that the Network team contact you regarding this issue.

Regards

Roderique Lategan

Vodacom
Vodacom's reply21 Feb 2018, 16:04
Official

Dear Customer

We apologise for the inconvenience caused.

We have requested that the Network team contact you regarding this issue.

Regards

Roderique Lategan