LM
Lebogang M

1 reviews | Active since Sept 2020

14 Feb 2024, 06:50

Vodacoms appalling service rages on!!!

A trend with Vodacom giving random people our personal information, for starters why give my personal information without my concern seem to be worrisome. We trust these telecommunications company with our identies and personal information, for safe keeping but they turn to give out our information out like its free pamphlets! It's about time that these telecoms companies start taking responsibility and accountability of our personal information. And invading other people's private information for ones selfish interests and gains, should be considered harassment and a ******** offense. I need answers to these questions of; negligence of distributing my personal information without my concern. And who the information was given to and for what good reason was my information obtained???

As a client of Vodacom for more than 10 years, I'm truly appalled and dismayed by what had transpired. This is clear incompetence and failure to its clients at all levels.

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2024, 08:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team