1 reviews | Active since Mar 2009

06 Jun 2019, 18:52

Vodacom's AI help stinks!

It's completely and utterly impossible to speak to a real live human being for Vodacom.

For reasons best known to Vodacom I'm no longer able to log in to view outstanding data balances.

And I cannot find a live human being ton talk to to fix the problem.

Vodacom, you waste my time and yoiu make me very angry!

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2019, 06:46
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team