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Jaco S
1 reviews | Active since Jan 2013
09 Nov 2024, 09:13
Vodacom's Affliates
I am writing to express my frustration with the persistent calls from Vodacom affiliates, particularly Elite Mobile. Despite my repeated requests to Vodacom to flag these calls as *****ulent, they continue to contact me incessantly, These affiliates are misleading customers by falsely promising that nothing will change when signing a new contract.
I urge Vodacom to take immediate action to address this issue and prevent further harassment.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Nov 2024, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Nov 2024, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Nov 2024, 11:41Dear Jaco.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we've submitted request to have your number removed from all marketing databases.
Please accept our sincere apologies for the aggravation caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we've submitted request to have your number removed from all marketing databases.
Please accept our sincere apologies for the aggravation caused.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2024, 11:41
Official
Dear Jaco.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we've submitted request to have your number removed from all marketing databases.
Please accept our sincere apologies for the aggravation caused.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we've submitted request to have your number removed from all marketing databases.
Please accept our sincere apologies for the aggravation caused.
Regards
Vodacom Consumer Website Team
Best regards,