1 reviews | Active since Jun 2018
VODACOM'S ADMINISTRATIVE INEFFICIENCY
Vodacom still hasn't settled account after numerous phone calls.
I am attempting to open a new contract with Vodacom. On the 7th May 2018, I called to have my previous account settled. It is now 25th June and Vodacom has still not completed such a simple administrative duty.
I have been a client of Vodacom's for over 13 years. I struggle to understand why as a paying customer I am unable to open a new contract. A client who wants to continue paying Vodacom and they are making it so difficult.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team