WP
Wilma P
1 reviews | Active since Feb 2025
19 Feb 2025, 00:30
Vodacom's absolute incompetance‼️‼️‼️‼️‼️
Been dealing with an issue for more than two weeks. Multiple visits to the branch and vodaworld Midrand... e.mails send .. Multiple calls logged and closed apparently cause it's resolved which it isn't .....Incompetence knows no bounds... I can not use my phone ... 2 simswops and still can not connect to the network ... have to pay my bill but getting NI SERVICE ..I am sick and tired of vodacom !!!!
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Vodacom's replyOfficial
19 Feb 2025, 07:52 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Feb 2025, 07:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team